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Your Travel Partner since 1992
Important Travel Terms and Conditions
1.CONTRACT WITH THE CLIENT - This contract is between the client and Nationwide Cruises and Tours, Inc. DBA Nationwide Cruises and Vacations.
2.DOCUMENT ACCURACY - It is the clients responsibility to check names for accuracy. Names must match airline, resort, cruise line, travel insurance as they appear on travelers passports. Names can not be changed after deposit and or final payment is paid and any change fees are the responsibility of the client
3.CHANGES OR CANCELLATIONS:
If it is necessary to change your flight itinerary, call this agency or contact the supplier with whom you are scheduled to travel. Special, excursion, and discount tickets are not refundable. Cruise and tour suppliers impose substantial penalties for cancellation as set forth in the terms and conditions of each supplier, a copy of which was provided to you. These restrictions were reviewed with you by our agent or are noted on the ticket, confirmation, or supplier documentation. Be sure you understand these restrictions. If you change your air travel plans en route, the airline may be able to apply the unused portion of the ticket toward the purchase of a new ticket. If you are holding a hotel or car reservations, be sure to cancel these reservations as soon as possible, but no later than the time specified by the supplier to avoid a mandatory charge.
Airline and other suppliers' insurance have limited liability. Your personal insurance may not adequately cover losses incurred by illness, cancellation, accident, or stolen, lost, misplaced, or mishandled tickets, or damaged property. We always recommend travel insurance with either cruise lines, tour and vacation companies or Travel Guard. Each policy offers different coverages and it’s the client's responsibility to request description of coverage for each policy.
5.UNFORESEEN EVENTS: We have used our best efforts to assure that your trip is pleasant and enjoyable. We cannot guarantee against loss, damage to or theft of luggage, sickness, accident, inclement weather, mechanical malfunctions, or for other unforeseen events and hereby disclaim any responsibility for losses from such events.
6.CREDIT CARD PAYMENTS:
Credit card payments are processed with your booking vendor and not Nationwide Cruises and Tours DBA Nationwide Cruises and Vacations. By giving us authorization for payment on your behalf you agree to the payment. Denied charges on payments you authorized for payments will be filed in the local courts of Nationwide Cruises and Tours, and you will be responsible for all legal fees and charges you deny.
We accept payment and uphold proceeds of ticket sales as agent of the carrier(s) or supplier(s). In the event that a carrier or supplier on which we have made reservations and written a ticket should default prior to or during the delivery of the services purchased, customer's recourse for refunds shall be with the defaulting carrier or supplier and not with this agency. We are not responsible for the cancellation of any service or refunds from carriers or suppliers that may cease operations. We will not be responsible for refund of monies not in our possession.‘
8.PROOF OF CITIZENSHIP:
Travel outside the United States requires a valid passport that is valid for at least six months after the planned return date. Non-U.S. citizens must have a valid passport and a multiple entry visa. It is your responsibility to assure that you have any and all needed visas and similar documents. Failure to present valid proof of citizenship will lead to denied boarding and forfeiture of all travel. No refund will be made for failure to provide proof of citizenship and this type of loss is not covered by travel insurance.
Return flights will be cancelled if you no-show for your first/outbound flights and monies paid will be not be credited for future travel or rebooking for flights cancelled due to no shows. Hotels reserve the right to cancel all nights if a guest is a no-show for the first night of check-in. All monies paid will not be refunded for no-shows for all nights confirmed with airlines and hotels.
10.PRICE/SCHEDULE FLUCTUATIONS, CHANGES AND CLERICAL ERRORS: We shall not be liable for any fluctuation in price or schedule of transportation occurring subsequent to the purchase of the tickets. We reserve the right to correct clerical errors made in individual item price or total prices quoted. We shall not be responsible for pricing or scope of supply errors resulting from misinformation from suppliers. Customer agrees to pay documented price increases that exceed original amounts quoted or set forth.
We have used our best efforts to assure that your trip is pleasant and enjoyable. We cannot guarantee against loss, damage to or theft of luggage, sickness, accident, inclement weather, mechanical malfunctions, or for other unforeseen events and hereby disclaim any responsibility for losses from such events.
12.ACTING AS AGENT FOR SUPPLIER:
In providing consultation, making reservations, and issuing or delivering tickets and/or other documents relating to such transportation, we are acting solely in our capacity as agent for the carrier or provider, and that with respect to reservations and tickets. The contract of carriage or terms and conditions of supply is between the customer and the supplier for purposes of the contract specifying the disclosed principals.
13.GUARANTEE OF SERVICE: We neither guarantee nor insure the service to be provided by any supplier and shall assume no responsibility or liability for matters or events beyond our control in connection with the services provided. We are not responsible or liable for any act, error, omission, commission, injury, loss, accident, delay, nonperformance, or any other irregularity or any consequences resulting there from, which may be occasion through the neglect, default, or any other act of the company, supplier, or person engaged in carrying out the purpose for which the ticket(s) have been issued. Any representation of scope of supply, features, services, provisions, or any other factor associated with the travel booked is made based on information provided by our supplier and believed to be accurate. We shall not be responsible for the failure of any supplier to provide any or all portions or parts of any service or goods purchased. Customer agrees that recourse in such event shall be to the supplier and not to this agency, its employees, agents, heirs or assigns.
Flights, tours, and cruises may be overbooked. A person denied boarding may be entitled to a compensatory payment from the supplier. The rules for denied airplane boarding are available at all airline ticket counters.
15.PRICE/SCHEDULE FLUCTUATIONS, CHANGES AND CLERICAL ERRORS: We shall not be liable for any fluctuation in price or schedule of transportation occurring subsequent to the purchase of the tickets. We reserve the right to correct clerical errors made in individual item price or total prices quoted. We shall not be responsible for pricing or scope of supply errors resulting from misinformation from suppliers. Customer agrees to pay documented price increases that exceed original amounts quoted or set forth.
16.CHECK IN REQUIREMENTS:
Domestic: Two (2) hours prior to scheduled departure time minimum.
International: Three (3) hours prior to scheduled departure time minimum.
NOTE: Check in later than these times could result in denied boarding.
Reconfirm your domestic flights 24 hours prior to travel and for international travel please reconfirm international flights 72 hours prior to travel for any schedule changes.
Transfer not booked with package or cruise lines should be reconfirmed 24 hours prior to travel.
Travel documents include airline, transfer and resort confirmations. If your documents do not include confirmations advise your agents prior to travel.
We are not affiliated with any timeshare companies. Customers who attend timeshare presentations during a vacation that was planned by Nationwide Cruises and Tours clients can not hold our company liable for any missed tours, transfers, flights or hotels.